Shipping Details

Free shipping on all orders above $50

Enjoy free shipping within the United States and Canada on all orders above $50 USD*. For orders below $50, enjoy low flat rate of $2.99.

Flat rate shipping of $6.99 applies on all international orders outside of the US and Canada.

All orders are shipped from our warehouses located in the United States and Canada on the same or next business day from the date the order is placed.

Approximate Delivery Time

* For international orders, we cannot guarantee that you will or will not be charged any customs taxes or duties. Any customs or import duties are charged once the parcel reaches its destination country. These charges must be paid by the recipient of the parcel.

*$50 USD minimum spend for free shipping must total $50 after discounts are applied. 

Tracking Your Order

If you have created a login with us, you may track your order directly in your account by logging in here and visiting the order status page.

Once your payment is approved, you will receive an e-mail when your order has been processed (may take up to 48 hours). You will also receive a second e-mail once your order has shipped which will include your tracking number and a link to check the journey of your Velour lashes.

Important note: If there is a problem with your tracking number or package delivery, please contact the courier directly prior to contacting us. Please allow 24 – 72 hours for the tracking information to show.

Courier Contact Information

USPS: Call +1 800 275 8777

Canada Post: +1 866 607 6301

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